FAQ

Forma Cloud is based on the latest open source version of Forma Lms, with the same core functionalities. Upgrades will be applied automatically, and we reserve to apply fixes to your Forma Cloud installation even before an official release, through our maintenance service.

An active user is any unique user (student or administrator) who enters one or more courses during any given month. In your platform you can have unlimited registered users, but only active ones will be counted on your plan. In any moment you can upgrade to a larger plan, or just add a small user package

File storage is the amount of disk space available for your uploaded courses and user materials. Data storage is the disk space occupied by your database. We put limits to these resources to keep prices lower, but you can add anytime just the resources you need with small upgrades.

Yes, you can install any plugin, and develop your customizations as custom scripts.
We won’t provide support for bug and issues related to third party add-ons. We won’t provide any access to core code files.
Of course we will provide support for the plugins that you will acquire from us.

Yes, just send us a copy of your database and files, and we’ll do the job for you! This is the ``Fly-in service``

Only Forma 2.0 or higher can be hosted on our cloud services; if you have a Forma 1.x we can upgrade it during the Fly-in procedure.