Skip to main content
0

Privacy Policy

 

Last Updated: July 2026
Data Controller: Forma Farm S.r.l.

1. Introduction

This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website, use our cloud services, contact us, or interact with our products and plugins. We are committed to ensuring transparency, security, and full compliance with the EU General Data Protection Regulation (GDPR).

2. Personal Data We Collect

We may collect the following categories of personal data:

  • Identification data: name, email address, phone number.
  • Contact form data: subject, message content, and any information voluntarily provided.
  • Technical data: IP address, browser type, device information, access logs.

We do not collect special categories of personal data.

3. How We Use Your Data

We process personal data for the following purposes:

  • To respond to inquiries submitted through our contact forms.
  • To maintain and improve our platform, plugins, and enterprise solutions.
  • To manage customer accounts, subscriptions, and contractual relationships.
  • To ensure security, prevent fraud, and comply with legal obligations.
  • To send service-related communications or updates (never for marketing without consent).

4. Legal Basis for Processing

We process personal data based on:

  • Contract performance (providing SaaS services, support, plugins).
  • Legitimate interest (platform security, service improvement).
  • Consent (contact forms, optional communications).
  • Legal obligations (tax, accounting, compliance).

5. Data Sharing and Disclosure

We may share personal data only with:

  • Authorized internal staff.
  • Technical partners involved in hosting, cloud infrastructure, or platform maintenance.
  • Third-party providers strictly necessary for service delivery (e.g., email or analytics tools).
  • Public authorities when required by law.

We never sell personal data.

6. International Data Transfers

If data is transferred outside the EU, we ensure adequate safeguards such as:

  • Standard Contractual Clauses (SCCs).
  • Compliance with GDPR adequacy decisions.
  • Secure and encrypted transfer protocols.

7. Data Retention

We retain personal data only for the time necessary to fulfill the purposes described above:

  • Contact form data: retained for up to 36 months to ensure proper follow-up and service quality, unless a longer period is required for contractual or legal reasons.
  • Account and service data: for the duration of the contract and legal retention periods.
  • Technical logs: typically 12 months, unless required for security.

8. Your Rights Under GDPR

You have the right to:

  • Access your personal data.
  • Request correction or deletion.
  • Restrict or object to processing.
  • Request data portability.
  • Withdraw consent at any time.
  • Lodge a complaint with the Italian Data Protection Authority (Garante Privacy).

Requests can be sent to: info@formafarm.com.

9. Cookies and Tracking Technologies

Our website uses cookies to:

  • Ensure proper functioning of the platform.
  • Improve user experience.
  • Analyze traffic and usage patterns.

For detailed information, please refer to our Cookie Policy.

10. Security Measures

We implement appropriate technical and organizational measures, including:

  • Encrypted communications (HTTPS).
  • Secure cloud infrastructure.
  • Access control and authentication.
  • Regular updates and vulnerability monitoring.
  • Backup and disaster recovery procedures.

11. Third-Party Services

Some functionalities (plugins, integrations, cloud tools) may rely on third-party providers.
These services operate under their own privacy policies, which we encourage you to review.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services or legal requirements.
The updated version will always be published on this page with a new “Last Updated” date.

13. Contact Information

For any questions regarding this Privacy Policy or your personal data, you can contact us at:

Forma Farm S.r.l.
via Savona 10 – 20144 Milano – Italy
VAT Number: IT10531930963
Email: info@formafarm.com
PEC: formafarm@legalmail.it

Request a Demo

Start Now